Enigmatic Horizons

Sale of Limited Edition Prints are returnable, only in the case of damage. For all return-related queries, drop us an email at experience@artflute.com. In case of returns, we will credit the amount you paid for the artwork into your Artflute exclusive wallet or payment method used.

Original Works: The sale of original works is final and is not returnable, except in the case of damage. We follow a thorough process of quality checks and packaging to ensure the artworks are safely shipped.

You are entitled to return the artwork (in case of damage) within 5 days of receipt and the payment will be refunded to you within 15 days from the date of return.

Acrylic Paintings:

Store paintings in a cool, dry place away from direct sunlight to prevent color fading. Dust gently with a soft, dry cloth or brush to remove surface dirt. Avoid using harsh chemicals or solvents for cleaning, as they may damage the paint. Glass framing is not necessary but can provide added protection. Handle with care to avoid scratching or smudging the surface.

Watercolor Paintings:

Avoid direct exposure to sunlight to prevent fading. Frame under glass with UV protection to shield from dust and moisture. Keep away from humid or damp areas to prevent warping. Handle with clean hands or gloves to avoid smudges and stains. Use acid-free materials for mounting and framing to prevent yellowing over time

Oil Paintings:

Keep away from direct sunlight and extreme temperatures to prevent cracking or fading. Dust regularly with a soft, dry brush or microfiber cloth. Avoid hanging in areas with high humidity to prevent mold growth. Store paintings upright or flat in a stable environment to prevent damage from shifting.

Bronze Sculptures:

Dust regularly with a soft, dry cloth or brush to remove surface dirt. Avoid touching the sculpture with bare hands, as oils from the skin can cause discoloration. Keep away from areas with high humidity or moisture to prevent corrosion. Store in a stable environment to prevent accidental damage or tipping over.

Fiberglass Sculptures:

Clean gently with a soft, damp cloth or sponge to remove dirt and grime. Avoid using abrasive cleaners or scrubbing vigorously, as they may scratch the surface. Protect from prolonged exposure to direct sunlight to prevent fading. Store in a dry, cool place when not on display to prevent warping or damage.

Serigraphs:

When handling serigraphs, ensure your hands are clean and dry to prevent transferring oils or dirt onto the paper. Store serigraphs flat in a cool, dry, and stable environment to prevent warping or damage. Avoid areas prone to high humidity, temperature fluctuations, or direct sunlight. Frame serigraphs using acid-free materials to prevent yellowing or deterioration over time. Use UV-protective glass or acrylic to shield the artwork from harmful sunlight and dust. Dust the surface of the serigraph gently with a soft, dry brush or microfiber cloth. Avoid using water or cleaning solutions directly on the paper to prevent smudging or damage to the print. Hang serigraphs away from direct sunlight and sources of heat to prevent fading. Choose a stable and secure location for display to minimize the risk of accidental damage.

Shipping charges (Original Artworks):

Within India (for Artwork shipped rolled): Free Delivery

Within India (for Artwork shipped stretched, framed, or crated): Additional charges.

International Shipments: Shipping charges on actuals (depending on your location, size, and weight of the shipment) will be added to your purchase.

Shipping Charges (Limited Edition Prints):

Domestic and International Shipments: Free Delivery. Duties if any will be additional and be borne by the customer.

For Indian Shipments, we use DTDC, who has been our reliable partner over the years.

For International shipments we ship via FedEx or DHL who are reliable global partners. Duties if any will be additional and be borne by the customer.